Shipping policy

SHIPPING POLICY

Free Shipping Across Australia

Processing Times
Orders are generally processed within 1–3 business days.

Estimated Delivery Times
New Zealand: approximately 5–8 business days.
Australia: approximately 5–10 business days.

Delivery times are estimates and may vary due to carrier delays, public holidays, customs, or circumstances outside our control.

Shipping Costs

We offer free standard shipping within Australia. Shipping charges for New Zealand may vary depending on the product and supplier. Any applicable shipping charge will be clearly displayed at checkout before payment is completed.

Order Tracking
Where tracking is available, customers will receive tracking information after their order has been dispatched.

Multiple Shipments
Some Aurelia & Co products may be supplied from different locations. If an order contains multiple products, they may arrive in separate packages and at different times.

Questions
For questions regarding an order or delivery, please contact us at hello@aureliaco2024.com.